Terms of Service

By accessing and using the Sophie website and services (the "Platform"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use the Platform.

These terms are governed by the laws of the Commonwealth of Australia and the State of New South Wales. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts of appeal from them.

Sophie provides general information, educational content, and AI-powered tools to assist small and medium businesses in understanding artificial intelligence technologies. Our services include:

• AI chatbot for general information queries
• Use case examples and industry information
• Tool directories and reviews
• Educational resources and guides
• AI readiness assessments
• ROI calculators and estimation tools

These services are provided for informational and educational purposes only. They do not constitute, and should not be relied upon as, professional business, financial, legal, technical, or any other form of advice.

3.1 The content on this Platform, including but not limited to information provided by our AI chatbot, tool recommendations, use case examples, assessments, and calculators, is general in nature and is not tailored to your specific circumstances.

3.2 Nothing on this Platform constitutes:

• Professional business advice
• Financial advice within the meaning of the Corporations Act 2001 (Cth)
• Legal advice
• Technical or IT consulting advice
• Tax advice
• Any other form of professional advice

3.3 Before making any business decisions based on information obtained through this Platform, you should seek independent professional advice from appropriately qualified advisers who can consider your specific circumstances.

4.1 To the maximum extent permitted by law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), sophie.com.au, its directors, officers, employees, agents, and affiliates:

• Make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Platform
• Exclude all liability for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Platform

4.2 Without limiting the foregoing, we expressly disclaim liability for:

• Any business decisions made based on information provided through the Platform
• The performance, suitability, or outcomes of any third-party tools or services mentioned on the Platform
• Any losses arising from AI implementation or technology adoption decisions
• Inaccuracies or errors in AI-generated content
• Any reliance on ROI calculations, assessments, or estimates provided through the Platform

4.3 Where liability cannot be excluded under the Australian Consumer Law, our liability is limited, at our option, to the re-supply of the services or payment of the cost of having the services supplied again.

5.1 This Platform uses artificial intelligence to generate responses and recommendations. AI-generated content:

• May contain errors, inaccuracies, or outdated information
• Should not be relied upon without independent verification
• Is not a substitute for professional advice
• May not account for your specific business circumstances, industry regulations, or legal requirements

5.2 You acknowledge that AI technology has inherent limitations and that you use AI-generated content entirely at your own risk.

6.1 The Platform may contain references to, or links to, third-party tools, products, and services. These references are provided for informational purposes only.

6.2 We do not endorse, guarantee, or assume responsibility for any third-party tools or services. Any engagement with third-party providers is solely between you and that provider.

6.3 Tool reviews and ratings reflect general information available at the time of writing and may not be current or accurate. You should conduct your own due diligence before purchasing or implementing any tool.

You agree to:

• Use the Platform only for lawful purposes and in accordance with these Terms
• Not rely solely on information from this Platform when making business decisions
• Seek independent professional advice where appropriate
• Verify all information before acting upon it
• Not misrepresent information provided through our AI chat as professional advice

You agree to indemnify and hold harmless sophie.com.au, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your access to or use of the Platform
• Your reliance on any information provided through the Platform
• Your breach of these Terms
• Any business decisions you make based on information from the Platform

All content on this Platform, including text, graphics, logos, and software, is the property of sophie.com.au or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Your use of the Platform is also governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following any changes constitutes acceptance of those changes.

If any provision of these Terms is found to be invalid or unenforceable under Australian law, the remaining provisions will continue in full force and effect.

If you have any questions about these Terms of Service, please contact us at:

sophie.com.au
Email: legal@sophie.com.au